Elements and Performance Criteria
- Communicate effectively with clients and other stakeholders.
- Client and stakeholder information requirements are identified and assessed in a professional manner according to organisational requirements.
- Required information is accessed from appropriate sources and reviewed for compliance requirements according to legislation, codes and standards.
- Information is provided to clients and other stakeholders according to legislative and organisational requirements.
- Reports are prepared for clients and other stakeholders according to organisational requirements and within required timeframes.
- Meetings are arranged with clients and other stakeholders to facilitate the provision and/or exchange of information and advice.
- Communicate effectively to support work outcomes.
- Maintain workplace records and documentation.
- Reports, client records, and other workplace documentation are prepared and completed within required timeframes according to client and organisational requirements.
- Advice and information that comply with applicable standards, codes and legislative requirements are included in reports, client records, and other workplace documentation.
- Reports, client records and other workplace documentation are recorded, retained and stored according to legislative and organisational requirements.